We really like the quality and beauty of the torches. One arrived with a small issue. They replaced it right away. Customer service is quick, efficient and very friendly. Great company!!!
I forwarded an Email with concerns and issues with our Bigg Revo Torch and have yet to hear back from anyone???
Our two table torches are bent and the glass does not slide into slots and feet are bent . The 4 tall torches are perfect. How do we return for refund? We can send pictures
We responed to your email a few days ago and haven't heard back from you but no worries we can try again! We asked for photos so we could file a claim with UPS for the damage and take care your needs as well for the return. You're 100% guaranteed a refund within 30 days. We'll send another email now!
I am giving them a 1 star because I have yet to recieve the product.